Scheduling Supervisor, Long Term Care

Reporting to the LTC Business & Quality Integration Manager, the working Scheduling Supervisor is responsible for the entire day-to-day scheduling operations of the Centralized Scheduling Offices (CSO) for the County’s Long Term Care Homes (LTCH) and supervising and coaching the scheduling team. The duties include the development and implementation of the scheduling system, development, management and maintenance of departmental schedules following the requirements for the LTCH, adjusting schedules as required including unassigning shifts, assigning shifts and re-assigning shifts and timecard approvals. The incumbent is responsible for ensuring consistency with related policy, processes, reports, key performance indicators and practices as well as ongoing reliability and performance of the scheduling team. The incumbent’s duties also include supporting the Administrator and Management Teams.

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